Harness the Power of GenAI to Resolve Service Issues
We enable manufacturers to field more service requests and provide relevant answers to the technician questions.
Keyword searches return too many results and service manuals take too long to review.
Let's Get You Started On A Free Trial
Enable Your Service Technicians with a Conversational Experience on All Channels
Product AIdvisor is powered by Generative AI and Conversational AI that enables your sales teams to communicate with customers and improve customer service across all channels.
Our Service AIdvisor is available whenever and wherever the technician is, as it is accessible from web browsers, mobile apps, SMS/Text, or WhatsApp.
Now, your technicians can get fast and reliable answers using simple conversational experience.
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Improve First-Time Fix Rates
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Improve Resolution Times
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Increase Technician Productivity
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Increased Customer Satisfaction
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Reduced Call Center Dependability
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Feed Your Advisor Data
The more data, the better. Your Advisor is trained on your specific product catalog, product data, and industry. Your Advisor will be speaking your language in no time.
- Feed Your Model Unlimited Data
- Drag and Drop Interface
- Deploy Your Advisor With Few Lines of Code
Manage Data and Productivity
The AI improves as it takes in more data, including your customer and prospect interactions.
- Improve conversations
- Getting an overview of the top queries, and satisfaction of those interactions
- Improve the service experience across all sales channels
Become an Early Adopter
Don't miss out on the future of intelligent product guidance. Transform your product catalogs into an AI-powered sales advisor for your customers and sales teams.
We're offering an early adopter program that includes a free trial!
Enable Your Agents with AI-Powered Service Resolution
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Enhance Customer Experience
Provide a top-notch experience across all channels
In today's fast-paced digital era, customers have grown accustomed to instant answers and seamless, conversational experiences thanks to tools like Chat GPT. The traditional methods, such as basic search and hierarchical product category listings, employed by most manufacturers, just don't cut it anymore in keeping customers engaged.
Customers expect concise, easy-to-understand answers to their questions regarding product features, capabilities, advantages, warranty and support, energy usage, and every other facet of your offerings.
Unlock a New Era of Customer Experience
With our AI-powered product advisor, you can revolutionize the way you engage with your customers across all digital channels.
- Natural Language Mastery: Our AI is fluent in the language of your customers, providing instant, conversational responses to their inquiries.
- A Comprehensive Knowledge Graph: Access a vast product knowledge graph that ensures every answer is well-informed and accurate.
- Tailored Recommendations: Our AI doesn't just answer questions; it offers personalized product recommendations, elevating the customer experience to new heights.
Seamless Transitions, Consistent Excellence
When your customers transition from digital channels to in-person interactions with your sales teams at dealer networks or retail outlets, the experience remains consistent. Your teams deliver the same superior answers and recommendations, ensuring your customers stay engaged throughout the entire sales process.
By providing an unmatched sales experience, you can efficiently acquire and retain customers. Embrace the power of AI and redefine your customer experience. It's time to meet and exceed their expectations, every step of the way. Elevate your customer engagement, drive loyalty, and thrive in this customer-centric age.