Warranty and service contract leaders are under constant pressure to balance cost control, accuracy, and customer satisfaction, while keeping operations efficient and improving capacity. Policy and claims data sit in different systems, fraud risk is rising, and manual reviews take too long. Even small inconsistencies in how claims are handled can lead to profit leakage, customer and dealer frustration, and compliance exposure.
Warranty Decision Intelligence changes that by bringing together a suite of AI workers, Agents, Analysts, and Advisors that augment and automate claims processing. Because it connects seamlessly with existing systems, these workers collaborate across claims, parts, service records, and customer data, bringing speed and accuracy to every step.
This turns fragmented data and processes into a connected flow, which we call the Autonomous Service Journey: the end-to-end automation of service processes orchestrated by the Decision Intelligence platform.
Within this journey, each AI worker plays a role:
The 16th Annual Extended Warranty & Service Contracts Innovations event is the industry’s premier event for extended warranty and service contract leaders. The conference brings together OEMs, TPAs, administrators, and technology providers to share strategies that move the industry forward.
Circuitry.ai is proud to sponsor and participate in this event. Our team will share actionable insights on we’ve deployed AI to help warranty teams optimize operations, improve efficiency, and deliver measurable results.
If you’re responsible for warranty strategy, claims operations, compliance, or digital transformation, this panel is for you. It’s designed for OEMs, TPAs, and administrators who want to understand how AI is applied today, solving real challenges across the warranty value chain.
Here’s a sneak peek at what you’ll learn in the “Harnessing AI to Transform Warranty Operations - from Sales to Claims” panel.
Your panelists:
They will discuss how industry leaders are applying AI to streamline processes, predict failures, reduce fraud, and enhance service outcomes, while also examining the legal considerations that come with new technology.
Ready for hands-on learning? Here’s a snapshot of what you’ll learn in the Workshops: business models, go-to-market strategies, administration, sales optimization, and more.
Your workshop leaders:
Stop by Table 3 to see Warranty Decision Intelligence in action and learn how AI can help your warranty organization make every decision count.
Whether you’re new to AI or already exploring your options, this is the perfect opportunity to see what’s possible and take the next step. You can also book time with our team during the event to dive deeper into your specific challenges and explore tailored solutions.