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🔥 Already researching AI solutions? See why manufacturers are choosing us

Struggling with slow service decisions and scattered data? We fix that with smarter AI.

Trusted by manufacturers to:

  • Boost first-time fix rates to 90%

  • Cut resolution time by 45%

  • Grow parts revenue by 15%.

     

All from one AI-powered platform.

“With the Circuitry.ai Service AI Advisor, we can deliver immediate, accurate answers directly on our website, empowering customers to get the information they need without waiting in a call queue or navigating complex support channels.”- Jeff Stewart, President, Takeuchi

✅ All your data in one AI platform | ✅ Eliminate manual work. Not headcount | ✅ Instant Insights, Smarter Decisions

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What our customers are saying

"With Circuitry.ai, our teams can access fast, consistent answers to complex product questions, reducing friction and enhancing the customer experience. This is a leap forward in enabling knowledge at scale.”
- Joel Edmondson, VP Customer Experience at Kingspan Light + Air

 

"We've tried few AI solutions with minimal success and results. We were pleased at how quickly Service AIdvisor learned our knowledge and gave accurate answers after the first try. With other vendors it took 2-3 tries and the answers were still inaccurate. Ashok and his team have a great AI solution and we’re expanding to parts and warranty advisors."
- Service Manager, Global Industrial Equipment Manufacturer

 

Solving the common pain points of manufacturers in warranty, service, and parts processes

Warranty Claim Leakage

Manual claims reviews are bleeding revenue. Coverage checks, manual claim work, and fraud are stalling reimbursements.

Field Service Inefficiency

Missed SLAs, overtime costs, and too many truck rolls. First-time fix rates below 80%. 

Data Silos

Tribal knowledge, service, parts, and warranty data all live in different legacy systems with no consistency.

Parts Inefficiency

Wrong parts ordered. Delayed repairs. Frustrated customers. Return trips. Revenue lost.

Not just resolutions, but decisions
Whatever you make, uptime, speed, and accuracy matter. Here’s how we help each industry hit those numbers.

 

Explore the ways Decision Intelligence eliminates manual claim reviews, improves first-time-fix rates, and turns complex data into revenue.

✅ Trained on your data and tribal knowledge. Not generic answers.

✅ Augments your systems. No rip-n-replace or CAPEX investments.

✅ Quick time to value. Live in weeks.

 

SCHEDULE A CUSTOM DEMO

One Platform. Three AI Workers. Immediate ROI

Your entire service operation, unified. AI-powered answers for techs, insights for leaders. Everywhere. You can deliver standout customer experiences. Give leaders clear insight into claim delays, parts errors, and SLA breaches that turns data into action across service, parts, and warranty. It's purpose-built to help manufacturers and service organizations like yours perform at their best.

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Service AIdvisor: The right fix. Every time.

AI-powered service resolutions

Instantly recommend the right fix using your manuals and past repairs. No expert knowledge required.

SEE HOW SERVICE AIDVISOR SLASHES TRUCK ROLLS
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Parts AIdvisor: The right part. No guesswork.

AI-powered parts recommendations

Suggest accurate parts with >95% pick accuracy. Reduce stock errors and reorders.

 

SEE HOW PARTS AIDVISOR BOOSTS PARTS REVENUE

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Warranty Decision Intelligence: The right decision. Every turn.

AI-powered warranty decisions

Cut decision time from hours to seconds.. Auto-approve clean claims and flag anomalies. 

 

SEE HOW AI WORKERS APPROVE CLAIMS IN SECONDS
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Turn operational noise into measurable business outcomes

90%

First-time
fix rates
Fewer truck rolls. AI recommends the right parts and procedures so techs complete work on the first visit.

45%

Faster time
to resolution
Real‑time guidance cuts troubleshooting and approval cycles nearly in half.

15%

Increase in parts revenue
Predictive demand and upsell prompts turn every service event into a parts sale.

“Before Circuitry.ai, our team was sinking in spreadsheets. Now they resolve claims 44% faster — and nearly all fixes happen first time.”- Senior Service Manager, Automotive Equipment Manufacturer

How the Circuitry.ai Service Decision Intelligence Suite Compares vs Other AI vendors

  • Circuitry.ai

  • Vs. Others

Circuitry.ai

Vs. Others
Feature Set

Service, Parts, Warranty Engine

 Blue-Check

❌ (one or the other)
AI resolutions AND decisions Blue-Check

❌ (resolution focused)
Suite of advisors, agents, analysts Blue-Check

❌ (offers copilots)
GenAI + Predictive ML + Agentic AI Blue-Check ❌ (primarily Gen AI) 
Outcome focused: fast repairs, coverage decisions, parts recommendations Blue-Check ❌(productivity for agents)
End-to-end decisions across service, parts, warranty Blue-Check ❌ (point-in-time resolution)
Accuracy, consistency, and automation of complex decisions Blue-Check

❌ (case resolution speed)
Full lifecycle: Pre-service, in-service, post-service Blue-Check

❌ (point of service knowledge & diagnostics)

Don’t guess ROI. Calculate it in 30 seconds.

When you equip your teams with AI-powered decisions and answers, they can focus on resolving issues faster and delivering a more personalized customer experience.

RUN YOUR NUMBERS IN 30 SECONDS

In one call, we’ll map EXACT ways Decision Intelligence eliminates manual claim reviews, improves first-time-fix rates, and turns complex data into revenue.

 

SEE YOUR SAVINGS IN A LIVE DEMO

Our AI seamlessly integrates with your current systems with no migrations. We  connect to over 8,000 systems.

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FAQ

Everything You Need to Know

Why choose Circuitry.ai?

Purpose-built for manufacturers, Circuitry.ai delivers critical service decision intelligence by leveraging advanced AI models trained on complex product, service, parts, and warranty data.

Data enables our customers to see ROI in less than 90 days.


 

How does Circuitry.ai add value to the service lifecycle?

Layering Circuitry.ai's Service AIdvisor into your service lifecycle management (SLM) strategy can be highly beneficial, especially if your organization deals with complex products and aims to enhance service efficiency, consistency, and customer satisfaction.

Why Service AIdvisor Adds Value to SLM

Service AIdvisor is an AI-powered platform designed to transform traditional service operations by providing:

  • Instant, Accurate Support: It delivers real-time, context-specific answers to service inquiries by integrating data from manuals, diagnostics, and expert knowledge, thereby reducing the time spent searching for information.

  • Guided Troubleshooting: The system offers step-by-step diagnostic assistance, enhancing first-time fix rates and minimizing equipment downtime.

  • Broad Accessibility: Service AIdvisor supports various stakeholders—including field technicians, contact center agents, dealers, and customers—through a conversational interface available across multiple channels and languages.

  • Seamless Integration: It integrates smoothly with existing CRM and field service management (FSM) systems via OpenAPI-compliant RESTful APIs, facilitating easy adoption without overhauling current workflows.

  • Continuous Learning: The platform evolves by incorporating user feedback and expert insights, ensuring that the knowledge base remains current and reliable.

Can we integrate with our CRM and FSM applications?

Yes, there's no rip and replace or additional capital investments.

Circuitry.ai's Decision Intelligence layers seamlessly with existing CRM, business, and FSM applications, supporting current workflows for various stakeholders in the service value chain.

Circuitry.ai's Pal, a conversational AI chatbot, interacts across any channel and can be easily embedded and accessed from web or mobile applications.

Additionally, our AI offerings are available as a browser extension that works alongside any CRM application, allowing it to use field values in CRM screens directly, eliminating the need for redundant data entry.

Circuitry.ai also offers Open API-compliant RESTful APIs, enhancing efficiency, reliability, and ease of integration with CRM, FSM, or other enterprise applications.

How do we ensure your data security and privacy?

Each customer's data is segregated and used for training only customer-specific models. The customer's data is secure, private, and not shared, aggregated, or used for any other purpose than the customer-authorized applications. Whenever feasible, data is accessed from the current source and not replicated except for preparation for training AI models and performing the required inferences.

Not more dashboards. An AI decision engine.

The right fix. The right part. The right warranty decision.

In this 30-minute session, we’ll map EXACT ways Decision Intelligence eliminates manual claim reviews, improves first-time-fix rates, and turns complex data into revenue based on your tech stack and workflows.

 
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