AI Powered Product Discovery
Our conversational AI software helps manufacturers of durable and complex products eliminate static product brochures and create memorable buying experiences with AI-powered product recommendations.
Your customers don't want to browse complex PDF catalogs or be directed to third-party sources to make their purchasing decisions.
A Better Buying Experience
You have a trove of SKUs and complex product descriptions in catalogs, which leads to information overload and abandonment to a competitor for an easier buying experience. Your prospects don't have enough time to sift through PDFs.
What if you could have a product advisor available 24/7 to answer all questions and receive personalized product recommendations?
Product AIdvisor is an ultra-personalized conversational AI software that engages with your prospects and customers online, creating a better buying experience through better conversations.
Enable sales teams to communicate across all channels
Product AIdvisor is powered by generative AI and conversational AI, enabling your sales teams to communicate with customers and improve the user experience across all channels.
Trained on your knowledge. A true end-to-end buying experience that ends with right product recommendation at the right time.
What can Product AIdvisor help with?
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Product Recommendations
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Product Availability
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Product Configurations
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Product Reviews in One Place
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Order Generation and Fulfillment
Feed Your Advisor Data
The more data, the better. Your Advisor is trained on your specific product catalog, product data, and industry. Your Advisor will be speaking your language in no time.
- Feed your model unlimited data
- Drag and drop interface
- Deploy your Advisor with a few lines of code
Manage Data and Productivity
The conversational AI improves as it takes in more data, including your customer and prospect interactions.
Improve conversations by getting an overview of the top queries, and satisfaction of those interactions across all channels to improve the buying experience.
Remove the stress and enjoy more sales conversions and repeat business.
Become a Product AIdvisor Early Adopter
Don't miss out on the future of intelligent product guidance. Transform your product catalogs into an AI-powered sales advisor for your customers and sales teams.
Embrace the future and become an early adopter today. Contact us now for your free trial.
Boost Sales Conversions by 30%
Using AI technology and machine and deep learning, AI guided selling paths using Product AIdvisor ensures your customers find the perfect product in real time to meet their needs, resulting in higher conversion rates and meeting your business goals.
Transform Static Catalogs
Say goodbye to ineffective product catalogs. Product AIdvisor is an AI powered product discovery tool that transforms your catalogs into dynamic, intelligent product guides that your customers can trust.
Knowledge Graph
We convert all product content and data sets into a knowledge graph, intelligently answering customer questions.
Natural Language Guidance
Our AI guides customers in real time to filter products using natural language and a decision tree based on historic sales interactions.
Personalized Recommendations
By utilizing customer profile data, we recommend products tailored to their preferences, increasing the likelihood of purchase.
Sales Team Empowerment
Equip your sales teams with AI technology for guided solutions for in-person customer sales support.
Digital Channels
Integrate Product AIdvisor into email, SMS, and messaging apps, like WhatsApp, to address customer queries promptly.
Sales Support
Enable Sales support and call centers to answer customer questions and solve your users' problems. 24/7.
Continuous Learning
Capture and learn continuously based on customer feedback and actions.
Grow Sales, Increase Conversion Rates, and Improve Sales Productivity
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Grow Revenues
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Improve Sales Productivity
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Enhance Customer Experience
30% more sales conversions
Manufacturers typically provide a product catalog that is simply a collection of digital brochures organized by product category and then by model. However, customers often struggle to navigate these product catalogs and find the product they need, leading to a poor user experience. As a result, customers frequently rely on third-party comparison sites, ratings and reviews, and referrals to decide which product to buy.
Using Product AIdvisor, you can effectively engage and acquire potential customers using guided sales, image recognition, and personalized recommendations to increase the conversion rate and sales.
10% to 30% more productivity from sales teams
In today's rapidly evolving landscape, products are becoming increasingly complex and technologically advanced while product lifecycles are shrinking at an unprecedented rate. This poses a significant challenge for sales teams struggling to keep pace with these constant product changes. As the aging workforce gradually retires, manufacturers and channel partners are losing valuable knowledge and experience, exacerbating the problem. All these factors combined create a daunting obstacle for sales teams when it comes to confidently advising customers, answering their inquiries, and delivering spot-on product recommendations.
With our revolutionary AI application, Product AIdvisor, you can bridge the knowledge gap seamlessly:
- Comprehensive Product Insights: Product AIdvisor is equipped with an expansive repository of up-to-date product information, ensuring your sales teams always have the latest knowledge at their fingertips.
- Guided Customer Engagement: Whether interacting directly with potential buyers or assisting your sales personnel, Product AIdvisor is there every step of the way. It actively guides customers through decision-making, ultimately leading them toward a confident purchase.
By integrating Product AIdvisor into your sales process, you can enhance productivity and effectiveness by empowering your sales teams with the knowledge and confidence they need to navigate complex products effortlessly and elevating their ability to provide customers with accurate information, expert advice, and tailored product recommendations.
Provide a top-notch experience across all channels
In today's fast-paced digital era, customers have grown accustomed to instant answers and seamless, conversational experiences thanks to tools like Chat GPT. The traditional methods, such as basic search and hierarchical product category listings, employed by most manufacturers, just don't cut it anymore in keeping customers engaged.
Customers expect concise, easy-to-understand answers to their questions regarding product features, capabilities, advantages, warranty and support, energy usage, and every other facet of your offerings.
Unlock a New Era of Customer Experience
With our AI-powered product advisor, you can revolutionize the way you engage with your customers across all digital channels:
- Natural Language Mastery: Our AI is fluent in your customers’ language, providing instant, conversational responses to their inquiries.
- A Comprehensive Knowledge Graph: Access a vast product knowledge graph that ensures every answer is well-informed and accurate.
- Tailored Recommendations: Our AI doesn't just answer questions; it offers personalized product recommendations, elevating the customer experience to new heights.
Seamless Transitions, Consistent Excellence
When your customers transition from digital channels to in-person interactions with your sales teams at dealer networks or retail outlets, the experience remains consistent. Your teams deliver the same superior answers and recommendations, ensuring your customers stay engaged throughout the entire sales process.
By providing an unmatched sales experience, you can efficiently acquire and retain customers. Embrace the power of AI and redefine the customer experience. It's time to meet and exceed their expectations every step of the way. Elevate your customer engagement, drive loyalty, and thrive in this customer-centric age.
Use Cases enabled by Product AIdvisor
Marketing
Guide the customer journey to drive sales
Marketers face issues like complex navigation, lack of personalization, and slow response times, leading to high website abandonment and low conversion rates.
Product AIdvisor enhances customer engagement with real-time responses and personalized product recommendations. It boosts product discovery, enriches the customer experience, and supports channel partners with expert knowledge.
With Product AIdvisor, marketers can:
- Increase interaction time
- Maximize conversion rates
- Reduce website abandonment
- Boost lead generation through personalized interactions
- Reduce manual intervention and lower operational costs
Product Sales Teams
Enable buyer engagement, and revenue growth
With challenges like complex products, untrained sales teams, and inconsistent support across channels, conversion rates and customer satisfaction can plummet.
Product AIdvisor tackles these issues by providing instant, accurate responses to product questions, personalized recommendations, and guided selling.
Product Advisor improves sales enablement by:
- Increasing average order value with upsell and cross-sell suggestions
- Improving staff knowledge of products and processes
- Proactively engaging with customers
- Reducing cart abandonment with 24/7 support
- Providing real-time insights on customer preferences and behavior
Guide the customer journey to drive sales
Marketers face issues like complex navigation, lack of personalization, and slow response times, leading to high website abandonment and low conversion rates.
Product AIdvisor enhances customer engagement with real-time responses and personalized product recommendations. It boosts product discovery, enriches the customer experience, and supports channel partners with expert knowledge.
With Product AIdvisor, marketers can:
- Increase interaction time
- Maximize conversion rates
- Reduce website abandonment
- Boost lead generation through personalized interactions
- Reduce manual intervention and lower operational costs
Enable buyer engagement, and revenue growth
With challenges like complex products, untrained sales teams, and inconsistent support across channels, conversion rates and customer satisfaction can plummet.
Product AIdvisor tackles these issues by providing instant, accurate responses to product questions, personalized recommendations, and guided selling.
Product Advisor improves sales enablement by:
- Increasing average order value with upsell and cross-sell suggestions
- Improving staff knowledge of products and processes
- Proactively engaging with customers
- Reducing cart abandonment with 24/7 support
- Providing real-time insights on customer preferences and behavior
How can Product AIdvisor help you?
What Questions Can Product AIdvisor Answer?
The Product AIdvisor is trained to answer many important questions during the sales process, such as:
- Need Recognition: Does the product satisfy a current need or want?
- Product Features & Specifications: Does the product have the desired features, size, color, specifications, or functionality?
- Brand: Is the brand reputable, trustworthy, or preferred based on past experiences or perceptions?
- Price: Is the product's price within the customer's budget and does it offer good value for its cost?
- Quality: Does the product meet or exceed the expected quality standards?
- Availability: Is the product available when and where the customer wants it?
- Compatibility: Is the product compatible with other products the customer owns or plans to purchase?
- Environmental Impact: Is the product sustainable and eco-friendly, or does it have a minimal carbon footprint?
- Reviews & Recommendations: What do other customers or trusted sources say about the product?
- Warranty & Support: Does the product come with a guarantee, warranty, or after-sales support?
- Return Policy: Is there a convenient return or exchange policy if the customer is dissatisfied?
- Aesthetics & Design: Does the product appeal to the customer's taste or style preferences?
- Safety: Is the product safe to use? Does it have any associated risks?
- Replacement & Upgrade: Is the product an upgrade or replacement for a previous product? How frequently might it need replacement?
- Long-term Value: Will the product provide value over an extended period, or is it a short-term purchase?
How does Product AIdvisor use AI?
The Product AIdvisor uses:
- Latest LLM Models: The latest LLM models to process the product content and understand NLP
- Predictive Models: Predictive AI models to provide product recommendations.
- Generative AI: Gen AI capabilities to generate responses that the customers easily understand.
- Machine Learning-Optimized Decision Trees: Machine learning to create the most effective decision trees to guide the customers.
- Continuous Learning from Customer Feedback: Capture and learn continuously based on customer feedback and actions.
- Industry-Specific Ontology: Product and decision ontology specific to your industry
What other areas can Product AIdvisor help with?
Product AIdvisor serves as a foundation for adding intelligence to:
- Product Configurators
- Accessories and Attachments
- Product Feedback to Strategy, Marketing, Engineering, and Quality
- Product Order Generation and Fulfillment
Is there a free version to get started?
Yes.
Ready to transform your customer experience? You can begin with our free product version, allowing you to train Product AIdvisor with up to 100 products and 10 GB of product content.
Activate Product Advisor across all your channels. Contact Us today to get started.