Delivering Better Business Outcomes with
Intelligent Decisions
Circuitry.ai is transforming how manufacturers deliver service by bringing the power of AI into every decision across the service lifecycle. We believe in equipping field technicians, service teams, contact centers, and customers with AI-powered advisors, analysts, and agents that help them solve problems faster, more accurately, and with less effort.
From answering questions, recommending parts and repairs to processing claims, Circuitry.ai delivers real-time decision intelligence that improves productivity, service outcomes, and efficiency.
What sets us apart is our focus on decision intelligence built specifically for complex products and service operations. Unlike generic AI tools, we built unique service knowledge graphs, decision intelligence models, and Service AI workers to improve the accuracy of answers, predictions, and decisions. With our Enterprise AI-as-a-Service model and built-in integrations into existing systems, manufacturers can start seeing value within weeks.
Our global team combines deep expertise in the manufacturing industry, the service lifecycle domain, and AI with a proven track record of performance in delivering the intelligence layer your service operations need.
Service AI workers for the service lifecycle
Our Decision Intelligence platform includes a suite of Service AI workers designed to support every stage of the service lifecycle.
- Service AIdvisor accelerates issue resolution with real-time troubleshooting guidance.
- Parts AIdvisor recommends the exact part or component needed based on your parts catalog and data.
- Warranty Decision Intelligence delivers faster, more consistent claim decisions powered by your warranty data.
- Product AIdvisor supports customers with AI-powered product recommendations tailored to the customer’s unique needs.
What Makes Circuitry.ai Different
We offer domain-specific decision intelligence, unmatched AI accuracy, and faster ROI for global manufacturers. Here’s how we set ourselves apart.
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Specialized Industrial AI
Purpose-built for manufacturers, we deliver service decision intelligence by leveraging advanced AI models trained on complex product, service, parts, and warranty data.
Unmatched Accuracy
Our specialized AI Advisors, Analysts, and Agents deliver 95%+ accurate answers, precise predictions, and reliable automation to support decisions and drive better outcomes.
Optimized Outcomes
We boost productivity by 35%, improve service outcomes by 25%, and enhance efficiency by 20%. Our enterprise AI-as-a-Service (AIaaS) is cost-effective, rapidly deployable, and built to generate immediate ROI.
Who we serve
We proudly partner with global manufacturers across industries where every decision counts. In environments where mistakes are costly and downtime is not an option, they rely on Circuitry.ai for a smarter, faster approach.
Manufacturing
We turn service complexity into decision clarity for industrial equipment, electronics, and machinery manufacturers. Our AI scales to match your SKUs, systems, and regions.
Automotive
We help automotive OEMs and suppliers speed up diagnostics, process claims faster, and improve dealer performance.Heavy Equipment
From agriculture to construction, we improve equipment uptime, lower warranty costs, and support smarter decisions across your service network.
Medical Devices/Equipment
In regulated environments, we deliver accurate, compliant service guidance that lowers costs and keeps equipment ready.
Service Contract/TPAs
For third-party providers managing OEM contracts, we ensure high-quality, consistent decisions across claims, support, and field operations.
Ashok Kartham
Founder & CEO
Ashok Kartham is a successful serial entrepreneur with over 25 years of experience as CEO of technology and enterprise software companies. His long track record of innovation, vision for the industry, and ability to build fast growing companies positioned him well to take on the role of CEO for Circuitry.ai.
Ashok was the Founder and Chief Executive Officer (CEO) of Mize which merged with Syncron in 2021 to create a global leader in Connected Service Experience. Ashok founded 4CS, the leading warranty and service lifecycle management company, acquired in 2011 by Parametric Technology Corporation (PTC), a NASDAQ-listed multibillion-dollar public software company.
Ashok holds a degree in Computer Science from JNTU, Hyderabad. He has been involved as an investor and board member of organizations that help promote entrepreneurship.
Paul Cunningham
5x CRO | Growth & Transformation Leader
Paul is a seasoned C-level executive with a proven track record of driving scalable growth across startup, public, private, and PE-backed SaaS companies.
As a five-time CRO, he has led transformational go-to-market strategies that have delivered meaningful organic growth. Notably as CRO & CCO, Paul drove 4x market cap growth at PTC (NASDAQ: PTC) and 2.5x equity growth at Ellucian (acquired for $3.5B by TPG/Leonard Green).
His leadership in driving growth for early stage and transformation stage SaaS companies has resulted in $6B in combined exit value. He brings deep expertise in sales leadership, business transformation, and building high-performance teams that scale profitably.
Dheeraj Inampudi
Head of Product Engineering
Dheeraj Inampudi has over a decade of experience in AI and machine learning, working with global startups and leading teams to build innovative solutions. He currently serves as Head of Product Engineering at Circuitry.ai, where he is helping transform U.S. manufacturing through the use of AI.
With a background in Applied Mathematics and previous experience as CTO of Propellor.ai (acquired by Webengage), Dheeraj brings a unique perspective to the intersection of data, AI, and business. He is passionate about sharing his insights and experiences, particularly in the areas of generative AI, machine learning, and cloud technologies.
Ted Danner
Senior Director, Automotive Warranty & Service Contract AI Solutions
Ted Danner is an experienced automotive executive with 20+ years of expertise spanning Nissan OEM operations and aftermarket, third-party administration. He specializes in OEM warranty, vehicle service contract claims operations, sales, risk management, aftersales, and captive finance.
Ted brings this industry experience to Circuitry.ai as Sr. Director, Automotive Warranty & Service Contract AI Solutions, helping clients add AI decision intelligence to their claims and business operations.
Nathan Tarpey
Principal Product Manager
Nathan Tarpey is a product veteran with over 15 years of experience in building innovative products for both startups and large corporations. As a visionary AI leader, he is working to build cutting-edge solutions tailored to the precise needs of his clients.
Nathan holds a degree in Business from Bentley University. He supports various Boston entrepreneurship organizations and has won numerous awards for winning hackathons.
Join Our Dynamic and Fast-Growing AI Software Company
Our AI software company is on a rapid ascent, and we're looking for talented individuals to join our innovative team. If you're passionate about AI, eager to make an impact and thrive in a dynamic, collaborative environment, we want you on board. Join us in shaping the future of AI technology and driving transformative solutions. Your opportunity to grow with us starts here!
We are hiring globally. You can apply for open jobs or email us your resume.