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Intelligent AI automation for service contract TPAs and OEMs

Every claim tells a story—make, model, parts, labor, time-to-decision, and dealer and customer expectations.

Our Warranty Decision Intelligence platform eliminates guesswork and inefficiencies in service contract handling and claims processing.

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AI warranty decision intelligence

The problem with current warranty processes

escalating-expense-iconEscalating Claims Expense

Inconsistent or inaccurate claims handling and inflated repair costs cut margins. Paying excess claims strains loss ratios and profitability.

risk--iconRisk
Conditions

Costly, over-repair on specific components or models, as well as discrepancies in terms and classes, leads to unnecessary expenses and potential losses.

inaccurate-claims-iconInaccurate
Claims

Inaccurate claims, whether due to coverage errors or fraud, result in costly overpayments or compliance issues from incorrect decisions.

time-consuming-iconTime-consuming processes

Manual tasks like image reviews and PDF cross-referencing bog down your team, preventing them from focusing on more valuable work.

Warranty Decision Intelligence is the solution

Circuitry.ai’s Warranty Decision Intelligence platform eliminates inefficiencies in claims handling by increasing accuracy and consistency. Our Warranty Aides suite includes AI Advisors, Analysts, and Agents to augment and automate extended warranty claims decisions.

ai fraud detection

AI claims risk scoring

Detect out-of-line conditions by:

  • Reviewing all claim details
  • Helping adjusters identify inconsistencies like mismatched parts, reused photos, or suspicious alterations

Circuitry.ai uses AI algorithms to evaluate the claim and assigns a risk score to identify suspect claims and repair facilities.

Claims validation

Instantly cross-check claims against:

  • Policy terms & conditions
  • Historical data
  • Open recalls
  • Repair guidelines
  • Special client rules

Our AI helps find discrepancies beyond business rule-based checks, ensuring you only pay for what’s actually failed and covered by the policy.

claim-validation
automated-workflows

Automated workflows

Eliminate manual steps by automating document reviews, data extraction, payments, parts sourcing, and more. This frees up your team to focus on high-priority tasks.

AI-powered recommendations

Get informed recommendations based on claim data and knowledge as your team works in your claims administration system and CRM.
ai-recommendations
scalable

Scalable efficiency

Adjusters can handle more claims while improving accuracy and consistency, so you can increase capacity without increasing headcount.

Circuitry.ai’s solution is scalable and cost-effective to meet your enterprise business and technical requirements.

The impact Warranty Decision Intelligence on your business

With Circuitry.ai’s Warranty Decision Intelligence, you’ll benefit from:

claims-cost-icon (2)Lower claims
costs

Reduce cost of claims by 10%-20%.

productivity-iconIncreased
productivity

Boost the efficiency and productivity of your warranty teams with intelligent automation.

accuracy-iconHigher
accuracy

Achieve 97%+ accuracy in claims decisions.

turnaround-iconQuick
turnaround

Improve claims handling time and “touches” by 45%.
FAQ

Warranty Decision Intelligence FAQs

What data is used to train Circuitry.ai models?

Circuitry.ai AI models are trained on your product catalogs, service knowledge, install base, and product lifecycle transactions (registrations, claims, returns, work orders, service contracts) to provide decision intelligence during the warranty and service lifecycle.  

We only use your company’s data to train our AI models, which are kept private, never shared with external parties, and used exclusively for your solution. The data you choose for training will depend on which areas of the warranty process and decisions you want to improve with AI. 

Who owns the data used for AI training? How is it secured?

You own your warranty data and other data used for AI training. Circuitry.ai keeps each client’s data secure and segregated and does not share it with any other party. Only the AI models used by your company are trained on your data.

How does the AI work with our existing warranty systems?

Circuitry.ai Warranty Aides augment and integrate with existing warranty systems. Warranty Aides provide additional AI capabilities to guide warranty teams, increase automation, and perform advanced analytics.  

  • Warranty AIdvisors are available as a browser extension that works alongside online claims systems.  
  • Warranty AInalysts use the data from your existing warranty system to identify emerging quality issues, create repair profiles used for new claim validations, and improve warranty performance with actionable insights. 
  • Warranty AIgents integrate with your existing warranty system to automate tasks such as claim adjudication decisions, analysis of text and pictures, identify excess labor or parts, and automate processes involving third-party applications.   

Your current warranty system and Warranty Aides work together to optimize warranty outcomes for your business.   

How does Circuitry.ai differentiate from other AI vendors?

Circuitry.ai specializes in Warranty and Service AI solutions for the manufacturing industry. Our team brings decades of experience in delivering service and warranty lifecycle systems to global manufacturers. 

Circuitry.ai has built unique data models to train AI on comprehensive product data, including install base, lifecycle transactions, service knowledge base, parts catalogs, and much more. This differentiates our AI models, allowing them to leverage product intelligence to support various warranty and service use cases.  

Circuitry.ai’s decision intelligence platform enables you to improve the quality, consistency, and velocity of your decisions throughout the entire warranty lifecycle.   

Circuitry.ai delivers the most cost-effective subscription model to deliver superior value, faster time to value, and ROI within months. 

What is the pricing model?

Circuitry.ai provides tiered subscriptions based on the volume of claims and usage of various Warranty Aides. You can start with a free four-week Proof of Value (POV) program. Please contact us to get additional pricing information.  

Why should we consider using Circuitry.ai instead of building by our own AI?

Building AI applications takes teams with a diverse range of AI skills, huge upfront and time to develop and maintain. Circuitry.ai lowers your cost, risk, and time to value by providing specialized and ready-to-use Enterprise AI as a Service applications. Circuitry.ai uses cutting-edge AI technologies and will continue to upgrade as part of your subscription. If you’d like to learn more check out our blog post on Build vs Buy for AI applications. 

Why Circuitry.ai?

You understand the complexities of managing claims, and so do we. The Circuitry.ai team combines deep industry knowledge with advanced AI technology to deliver innovative and practical solutions.

 

  • Built for claims using your systems: Our AI understands the complexities of product claims management. From verifying terms, coverages, parts, labor, recall, history, and inspections to validating the cause of failure and excess claims control, our AI speaks your language to automate your processes.

  • Augments your existing systems and infrastructure: Our AI isn’t an expensive and long lead-time project; Our solution augments your existing claims systems and Business Intelligence to drive results immediately through “instant alerts.”

  • Handles unstructured data: Claims data is often messy, coming from repair orders, the 3-C’s, tech and adjuster notes, invoices, pictures, or video. Circuitry.ai simplifies the process by handling various types of data.



  • Fast implementation: There’s no lengthy setup times. We get you up and running so you can start improving claims accuracy and efficiency in days and weeks, not months.

  • Easy to use: Our platform allows your adjusters to quickly get the answers they need without training sessions to drive significant “human-in-the-loop” claims process automation.

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