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AI Product Discovery for Manufacturers

AI Product Discovery

Our conversational AI software helps manufacturers of durable and complex products eliminate static product brochures and create memorable buying experiences with AI driven product recommendations.

 

TOUR PRODUCT AIDVISOR
 

A Better Buying Experience

Experiencing these buyer pain points? Too many SKUs and complex product descriptions overwhelm buyers, leading them to abandon your site for an easier experience.

Meet Product AIdvisor—a 24/7 AI-powered assistant that answers questions, recommends products, and simplifies buying through real-time conversations.

No more customer journey mapping. Make shopping effortless. Keep customers engaged. Drive more conversions.

product-advisor-experience
product aidvisor works across all channels

Enable sales teams to communicate across all channels

Product AIdvisor is powered by generative AI and conversational AI, enabling your sales and product teams to communicate with customers and improve the user experience across all channels—with real user feedback.

Trained on your knowledge. A true end-to-end buying experience that ends with right product recommendation at the right time.

What can Product AIdvisor help with?

  • Product Recommendations

  • Product Availability

  • Product Configurations

  • Product Reviews in One Place

  • Order Generation and Fulfillment
product aidvisor uses all of your data

Feed Your Advisor Data

The more data, the better. Your Advisor is trained on your specific product catalog, product data, and industry. Your Advisor will be speaking your language in no time.

  • Feed your model unlimited data
  • Drag and drop interface
  • Deploy your Advisor with a few lines of code

 

Manage Data and Productivity

The conversational AI tool improves as it takes in more data, including your customer and prospect interactions—the higher amounts of data, the more it learns. 

Improve conversations by getting an overview of the top queries, customer behavior, and satisfaction of those interactions across all channels to improve the buying experience with the customers preferences.

Remove the stress and enjoy higher sales conversions rates and repeat business.

product aidvisor gives you a view of your sales performance

Become a Product AIdvisor Early Adopter

Don't miss out on the future of intelligent product guidance. Transform your product catalogs into an AI-powered sales advisor for your customers and sales teams.

Embrace the future and become an early adopter today. Contact us now for your free trial.

AI Product AIdvisor
Product AIdvisor is Your Product Guidance Tool

Boost Sales Conversions by 30%

Using AI technology and machine and deep learning, AI guided selling paths using Product AIdvisor ensures your customers find the perfect product in real time to meet their needs, resulting in higher conversion rates and meeting your business goals.

Transform Static Catalogs

Say goodbye to ineffective product catalogs. Product AIdvisor is an AI powered product discovery tool that transforms your catalogs into dynamic, intelligent product guides that your customers can trust.

Knowledge Graph

We convert all product content and data sets into a knowledge graph, intelligently answering customer questions.

Natural Language Guidance

Our AI guides customers in real time to filter products using natural language and a decision tree based on historic sales interactions.

Personalized Recommendations

Leveraging AI, Product AIdvisor recommends products with data driven decisions tailored to their preferences, increasing the likelihood of purchase.

Sales Team Empowerment

Equip your sales teams with AI technology for guided solutions for in-person customer sales support.

Digital Channels

Integrate Product AIdvisor into email, SMS, and messaging apps, like WhatsApp, to address customer queries promptly.

Sales Support

Enable Sales support and call centers to answer customer questions and solve your users' problems. 24/7.

Continuous Learning

Capture and learn continuously based on customer feedback and actions.

BENEFITS FOR YOUR BUSINESS

Grow Sales, Increase Conversion Rates, and Improve Sales Productivity 

  • Grow Revenues

  • Improve Sales Productivity

  • Enhance Customer Experience

30% more sales conversions

Manufacturers typically provide a product catalog that is simply a collection of digital brochures organized by product category and then by model. However, customers often struggle to navigate these product catalogs and find the product they need, leading to a poor user experience.  As a result, customers frequently rely on third-party comparison sites, ratings and reviews, and referrals to decide which product to buy.

Using Product AIdvisor, you can incorporate AI into your marketing strategies, effectively engaging and acquiring potential customers using guided sales, image recognition, and personalized recommendations to increase the conversion rate and sales—improving overall buying and shopping experiences.

 

 

10% to 30% more productivity from sales teams

Sales teams struggling with complex products and outdated information? Product AIdvisor provides the latest product insights and guides customer interactions, empowering sales and driving better results.

  • Comprehensive Product Insights: Equipped with an expansive repository of up-to-date product information, ensuring your sales teams always have the latest knowledge at their fingertips.

  • Guided Customer Engagement: Whether interacting directly with potential buyers or assisting your sales personnel, actively guides customers through decision-making, ultimately leading them toward a confident purchase.

Product AIdvisor bridges the knowledge gap with up-to-date product information and guided customer engagement, leading to increased productivity and confident sales.

Provide a top-notch experience across all channels

In today's fast-paced digital era, customers have grown accustomed to instant answers and seamless, conversational experiences thanks to tools like Chat GPT. The traditional methods, such as basic search and hierarchical product category listings, employed by most manufacturers, just don't cut it anymore in keeping customers engaged.

Customers expect concise, easy-to-understand answers to their questions regarding product features, capabilities, advantages, warranty and support, energy usage, and every other facet of your offerings.

Unlock a New Era of Customer Experience

With our AI-powered product advisor, you can revolutionize the way you engage with your customers across all digital channels:

  • Natural Language Mastery: Our AI is fluent in your customers’ language, providing instant, conversational responses to their inquiries.
  • A Comprehensive Knowledge Graph: Access a vast product knowledge graph that ensures every answer is well-informed and accurate.
  • Tailored Recommendations: Our AI doesn't just answer questions; it offers personalized product recommendations, elevating the customer experience to new heights.

Seamless Transitions, Consistent Excellence

When your customers transition from digital channels to in-person interactions with your sales teams at dealer networks or retail outlets, the experience remains consistent. Your teams deliver the same superior answers and recommendations, ensuring your customers stay engaged throughout the entire sales process.

By providing an unmatched sales experience, you can efficiently acquire and retain customers. Embrace the power of AI and redefine the customer experience. It's time to meet and exceed their expectations every step of the way. Elevate your customer engagement, drive loyalty, and thrive in this customer-centric age.

PRODUCT AIDVISOR USE CASES

Use Cases enabled by Product AIdvisor

Marketing

marketing teams using product aidvisor

Guide the customer journey to drive sales

Marketers face issues like complex navigation, lack of personalization, and slow response times, leading to high website abandonment and low conversion rates.

Product AIdvisor enhances customer engagement with real-time responses and personalized product recommendations—based on customer behavior and their inquiries. It boosts product discovery, enriches the customer experience, and supports channel partners with expert knowledge.

With Product AIdvisor, marketers can:

  • Increase interaction time
  • Maximize conversion rates
  • Reduce website abandonment
  • Boost lead generation through personalized interactions
  • Reduce manual intervention and lower operational costs

Product Sales Teams

product aidvisor for sales teams

Enable buyer engagement, and revenue growth

With challenges like complex products, untrained sales teams, and inconsistent support across channels, conversion rates and customer satisfaction can plummet.

Product AIdvisor tackles these issues by providing instant, accurate responses to product questions, personalized recommendations, and guided selling.

Product Advisor improves sales enablement by:

  • Increasing average order value with upsell and cross-sell suggestions
  • Improving staff knowledge of products and processes
  • Proactively engaging with customers
  • Reducing cart abandonment with 24/7 support
  • Providing real-time insights on customer preferences and behavior
marketing teams using product aidvisor

Guide the customer journey to drive sales

Marketers face issues like complex navigation, lack of personalization, and slow response times, leading to high website abandonment and low conversion rates.

Product AIdvisor enhances customer engagement with real-time responses and personalized product recommendations—based on customer behavior and their inquiries. It boosts product discovery, enriches the customer experience, and supports channel partners with expert knowledge.

With Product AIdvisor, marketers can:

  • Increase interaction time
  • Maximize conversion rates
  • Reduce website abandonment
  • Boost lead generation through personalized interactions
  • Reduce manual intervention and lower operational costs
product aidvisor for sales teams

Enable buyer engagement, and revenue growth

With challenges like complex products, untrained sales teams, and inconsistent support across channels, conversion rates and customer satisfaction can plummet.

Product AIdvisor tackles these issues by providing instant, accurate responses to product questions, personalized recommendations, and guided selling.

Product Advisor improves sales enablement by:

  • Increasing average order value with upsell and cross-sell suggestions
  • Improving staff knowledge of products and processes
  • Proactively engaging with customers
  • Reducing cart abandonment with 24/7 support
  • Providing real-time insights on customer preferences and behavior
FAQ

How can Product AIdvisor help you?

What Questions Can Product AIdvisor Answer?

The Product AIdvisor is trained to answer many important questions during the sales process, such as:

  • Need Recognition: Does the product satisfy a current need or want?
  • Product Features & Specifications: Does the product have the desired features, size, color, specifications, or functionality?
  • Brand: Is the brand reputable, trustworthy, or preferred based on past experiences or perceptions?
  • Price: Is the product's price within the customer's budget and does it offer good value for its cost?
  • Quality: Does the product meet or exceed the expected quality standards?
  • Availability: Is the product available when and where the customer wants it?
  • Compatibility: Is the product compatible with other products the customer owns or plans to purchase?
  • Environmental Impact: Is the product sustainable and eco-friendly, or does it have a minimal carbon footprint?
  • Reviews & Recommendations: What do other customers or trusted sources say about the product?
  • Warranty & Support: Does the product come with a guarantee, warranty, or after-sales support?
  • Return Policy: Is there a convenient return or exchange policy if the customer is dissatisfied?
  • Aesthetics & Design: Does the product appeal to the customer's taste or style preferences?
  • Safety: Is the product safe to use? Does it have any associated risks?
  • Replacement & Upgrade: Is the product an upgrade or replacement for a previous product? How frequently might it need replacement?
  • Long-term Value: Will the product provide value over an extended period, or is it a short-term purchase?

How does Product AIdvisor use AI?

The Product AIdvisor uses:

  • Latest LLM Models: The latest LLM models to process the product content and understand NLP

  • Predictive Models: Predictive AI models to provide product recommendations.

  • Generative AI: Gen AI capabilities to generate responses that the customers easily understand.

  • Machine Learning-Optimized Decision Trees: Machine learning to create the most effective decision trees to guide the customers.

  • Continuous Learning from Customer Feedback: Capture and learn continuously based on customer feedback and actions.

  • Industry-Specific Ontology: Product and decision ontology specific to your industry

What other areas can Product AIdvisor help with?

Product AIdvisor serves as a foundation for adding intelligence to:

  • Product Configurators
  • Accessories and Attachments
  • Product Feedback to Strategy, Marketing, Engineering, and Quality
  • Product Order Generation and Fulfillment

Is there a free version to get started?

Yes. 

Ready to transform your customer experience? You can begin with our free product version, allowing you to train Product AIdvisor with up to 100 products and 10 GB of product content.

Activate Product Advisor across all your channels.  Contact Us today to get started. 

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