When a repair takes too long, it’s usually not because someone isn’t working hard enough. It’s because the tech didn’t have the right information when they needed it, or the wrong part was ordered. Multiply that across thousands of service calls, and the delays, costs, and customer frustration add up quickly.
That’s what service leaders are up against right now. Skilled technicians are in short supply, equipment is becoming more complex, and the teams doing the work are expected to know more, fix issues faster, and do it all with less support.
That’s why more manufacturers are rethinking their approach: what if we could take the guesswork out of service? What if the person in the field or on the phone always had the right fix, the right part, and the right decision, right when they needed it?
This is where AI-powered Decision Intelligence is making a real difference. AI that pulls the right answer from a sea of service manuals. AI that flags the right part before someone orders the wrong one. AI that helps a tech fix the problem right the first time, even if it’s their first week on the job.
Field Service East 2025 is gearing up to spotlight the future of service, with AI, automation, and evolving business models taking center stage.
Circuitry.ai is proud to sponsor and participate in this event. Our team will share actionable insights on how AI is helping field services optimize operations, improve efficiency, and deliver measurable results.
If you're struggling to keep up with increasing service costs, growing product complexity, and a shrinking technician workforce, you’ll want to catch this case study.
Join Ashok Kartham, CEO of Circuitry.ai, as he shows how one of the world’s leading manufacturers partnered with Circuitry.ai to reimagine its service operations using Decision Intelligence. Their goal: to help their field teams, contact centers, and customers get the right answer, part, and decision, every time.
In this session, Ashok will walk through how they deployed AI-powered advisors, analysts, and agents to:
You’ll leave with practical takeaways on scaling technician performance, improving efficiency, and creating an autonomous service journey that works.
Looking for a candid, interactive session on what it really takes to bring AI to your service organization? Join our roundtable discussion with field service leaders tackling the same problems you are: technician shortages, manual processes, and knowledge gaps. Our experts, Mark Hessinger, Strategic Advisor, and Dhruv Desai, Solutions Consultant from Circuitry.ai, will explore how you can use Decision Intelligence to:
Whether you’re just starting your AI journey or expanding across the enterprise, this roundtable is your chance to ask questions, share experiences, and leave with actionable ideas.
Circuitry.ai is proud to be a sponsor of this year’s Field Service East 2025 and to share our expertise alongside leaders from across the industry. Don’t miss our case study, where we’ll dive deeper into how AI transforms real-world field service operations.
Stop by Booth 18 to see how service Decision Intelligence works in action, or book time with our team to talk through your current challenges. Whether you’re completely new to AI or already exploring your options, we’re here to help you take the next step.
Use promo code FSESPONSOR25 to save 25% off your registration.
Schedule a meeting with us at the conference for a live demo with our team to learn how you can improve technician productivity, first-time fix rates, and operational efficiency.