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Decision Intelligence for Heavy Equipment Industry

Enhance Product Uptime, Customer Experience, and Profitability

In heavy equipment industries like construction, agriculture, mining, and forestry, downtime is costly.  Equipment OEMs are adopting technologies like sensors, remote monitoring, and Equipment as a Service to meet customers' demands. Circuitry.ai takes it further with AI-powered solutions that improve product uptime, quality, and service delivery.

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Servitization Strategies for Higher Margins

Manufacturers are shifting to Servitization strategies, offering services that complement their physical equipment. Circuitry.ai solutions empower companies to increase revenue from services while improving profitability.

servitization strategies for manufcturers
AI-Powered Service AIdvisor

AI-Driven Service Efficiency

Circuitry.ai Service AIdvisor delivers fast, reliable support for customers, contact center agents, and service technicians. From maintenance to parts guidance, this solution helps resolve service issues efficiently, maximizing product uptime. Fleet customers benefit from on-demand assistance that builds trust and ensures operational continuity.

 

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AI-Powered Warranty Management

Warranty Cost Management

Manage warranty claims more effectively with Circuitry.ai’s Warranty Decision Intelligence. These tools reduce costs and improve profitability, ensuring sustainable service contract performance and customer satisfaction.

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AI-Powered Product AIdvisor

AI-powered parts recommendations

Parts AIdvisor, powered by our Decision Intelligence Platform, addresses delays or errors in parts selection by empowering service technicians with accurate AI parts recommendations.

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OPTIMIZE YOUR OUTCOMES

Get the most out of your resources

  • Maximizing Parts Profitability

  • Telematics and Predictive Maintenance

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Parts sales account for a significant share of profit margins for equipment manufacturers. Circuitry.ai’s Parts AIdvisor helps you get the most from this revenue stream by: 

  • Recommending the right parts for repairs. 
  • Ensuring technicians and dealers maintain optimal inventory. 
  • Streamlining part selection, reducing downtime and boosting customer loyalty.
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Leverage telematics and advanced AI to deliver predictive maintenance, proactive service, and remote monitoring.  Boost operational efficiency and create new growth opportunities by leveraging real-time data from connected products.

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45% more qualified leads because customers trust you

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45% more qualified leads because customers trust you

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Beyond Chat: Unlocking the real value of AI with Decision Intelligence for manufacturing

Why Service Decision Intelligence? Industries like manufacturing, where complex equipment, dynamic field conditions, and intricate warranty processes intersect, conversational AI isn’t enough. Go beyond just resolutions.

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GUIDE

A Comprehensive Guide to AI for Complex Service Environments

Deliver an exceptional service experience with AI

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SAVINGS CALCULATORS

Where are you looking to save with Decision Intelligence?

Calculate your potential annual savings when implementing AI service workers into your workflows.

 
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AI-Powered Growth for Equipment Companies

Drive innovation, enhance product uptime, and increase profitability with Decision Intelligence powered by Circuitry.ai. As a proud service member of the Association of Equipment Manufacturers, we are committed to meeting the unique needs of these critical industries. 

Unlock Profitable Growth with Circuitry.ai Solutions for Equipment Manufacturers. 

Partner with us to learn how our solutions can transform your business and ensure sustainable success. 

The right fix. The right part. The right warranty decision.

In one call, we’ll map EXACT ways Decision Intelligence eliminates manual claim reviews, improves first-time-fix rates, and turns complex data into revenue.

 

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