Warranty and service contract claims operations impact claims costs and service contract profitability. Missed opportunities in warranty operations, such as fraud, pricing, and inconsistent claim decisions, drain your profitability. However, for claims teams, repetitive manual tasks, slow processing times, and inconsistent claim decisioning make it difficult to operate efficiently.
Quick Guidance
How AI changes warranty operations
At the Global Warranty & Service Contract Innovations event, industry leaders will explore solutions to these challenges. Discussions will center on how companies can streamline claims processing, improve contract management, and reduce costs—all while maintaining or increasing service quality.
Circuitry.ai is proud to sponsor and participate in this event. Our team will present in multiple sessions, sharing actionable insights on how AI is helping extended service contract companies optimize warranty operations, improve efficiency, and deliver measurable results.
Case study: Applying AI to Optimize Productivity, Profitability, and Efficiency of Warranty/Service Contracts
Join Ashok Kartham, CEO of Circuitry.ai, and Matthew Jackson, Manager of Product and Pricing at Hendrick Autoguard & NationsGuard, as they break down a case study on how to transform warranty service contract operations with Warranty Decision Intelligence.
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Applying AI to Optimize Efficiency: a preview
- Manual tasks → AI-powered claim automation:
How AI-powered agents automate repetitive tasks like claims processing and payments, cutting processing times while improving decision accuracy with human-in-the-loop augmentation.
- Inconsistent claim approvals → standardized, accurate decisioning: How AI enhances the quality, consistency, and speed of claim decisions by scoring claims and streamlining workflows.
- Limited access to relevant data → AI-powered insights from all sources: How AI unifies internal and external data sources like repair procedures, inspection reports, special client rules, and TSBs to deliver precise, actionable guidance.
- Overloaded teams → boost capacity without increasing headcount: How AI automates routine tasks like parts sourcing and claims scoring, freeing staff to focus on high-value work.
- Reactive issue detection → instant alerts and predictive insights: How AI identifies trends in claims data, flagging early signals that impact loss ratios, pricing inconsistencies, or dealer performance.
What if you could reduce claims processing time by 45%? Find out how warranty teams are applying AI today—and how you can, too.
Interactive workshop: Service Contracts 101
Join Angie Breedlove, Executive Director of Women of Warranty; Ted Danner, Senior Director of Automotive Warranty & Service Contract at Circuitry.ai; Guy Koenig, President of Gulf States Financial Services, Inc.; and Jim Mostofi, CEO of Rely Home, for a hands-on introduction to the service contract and extended warranty industry.
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What you'll learn in this session
This workshop will cover essential ESC concepts: product development, AI-driven efficiency, profit participation programs, and other actionable strategies to overcome key challenges. Whether you’re new to the industry or an experienced professional, you’ll leave with practical insights to grow and improve your service contract programs.
From Insights to Action: Revolutionizing Maintenance, Claims, and Risk
In this session, Ted Danner from Circuitry.ai, joins an expert panel featuring David Froning, Portfolio Manager of IOT Solutions at SAS; Jeremy Kuchenbecker, Vice President - Enterprise Digital Strategy of APCO Holdings; and Matan Slagter, Founder and CEO at Armadillo to explore how AI and predictive analytics are transforming maintenance, claims, and risk management.
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The discussion will cover how predictive analytics reduces unplanned downtime, how AI streamlines claim processing with tools like fraud detection and loss assessment, and how advanced insights reshape risk management strategies.
What you'll learn in this session
- Discover how predictive analytics are transforming maintenance operations and reducing unplanned downtime.
- Investigate AI’s role in streamlining claims processes, from loss assessment to fraud detection.
- Understand how risk management and loss control are evolving through advanced AI applications.
Join us
Circuitry.ai is proud to share our expertise at this year’s Global Warranty & Service Contract Innovations event alongside leaders from across the industry. Don’t miss our sessions, where we’ll dive deeper into how AI transforms warranty and service contract operations. Let's connect at the event. Schedule some time to connect and network with us.
Register today and use promo code CAI300 to save $300 on your registration, courtesy of Circuitry.ai!