Circuitry.ai Joins The Consortium to Drive Smarter Service Management Across the Print Ecosystem
Scottsdale, AZ, June 11, 2026 — Stramaglio Consulting today announced that Circuitry.ai has joined The Consortium, a think tank of imaging industry leaders dedicated to accelerating innovation and sustainable channel growth.
Circuitry.ai delivers an enterprise-grade Service Decision Intelligence platform that helps manufacturers and their service networks resolve service, parts, and warranty issues faster and more accurately. Built on closed-loop decision models trained on product knowledge, lifecycle transactions, and real-time connected-device data, the platform moves organizations beyond reactive ticket resolution toward proactive, AI-driven service operations, improving technician productivity, maximizing uptime, and lowering the total cost of service.
Circuitry.ai works with OEMs, dealers, and third-party administrators across high value, mission-critical product industries to analyze, augment, and automate the high-value decisions that drive sales and service outcomes. Its Decision Intelligence platform of AI-powered service advisors, parts advisors, Warranty Decision Intelligence, and service agents, capabilities that map directly to the print and imaging channel's connected fleet of printers, MFDs, and other serviced devices.
For the imaging channel, that means dealers and service organizations can equip technicians and contact center teams with fast, reliable, AI-assisted answers, reduce escalations and repeat truck rolls, and turn service data into a source of recurring revenue and customer loyalty.
As a new member of The Consortium, Circuitry.ai will contribute expertise in Service Decision Intelligence, automation of service operations, and data-driven optimization, supporting the channel's shift from reactive service models to intelligent, connected ecosystems.
"The imaging channel is at a pivotal moment where operational efficiency and digital experience must go hand in hand. Circuitry.ai brings AI-powered Service Decision Intelligence that empowers end customers, strengthens dealer profitability, and helps manufacturers build smarter service operations," said Ashok Kartham, Founder and CEO of Circuitry.ai. "We are excited to collaborate within The Consortium to accelerate this transformation."
About Circuitry.ai
Circuitry.ai delivers a Service Decision Intelligence platform and enterprise AI as a Service (AIaaS) applications designed for manufacturers and TPAs to improve service and sales outcomes. By combining AI-driven knowledge, analytics, and automation, Circuitry.ai turns complex service lifecycle data into answers, recommendations, and actionable insights. Its AI workers, including Product Advisor, Service Advisor, Parts Advisor, and Warranty Specialist, help boost productivity, improve first-time fix rates, and support profitable growth through autonomous decision-making. Learn more at https://circuitry.ai.
About Stramaglio Consulting LLC
Stramaglio Consulting is committed to taking imaging channel businesses to the next level with a focus on new technologies, innovation and consulting services. Its founder, Mike Stramaglio, is a well-known and respected industry leader with more than 40 years’ experience in the office imaging technology channel. Most recently, he was president of MWA FORZA with Konica Minolta after its acquisition of MWA Intelligence, the company he founded in 2006.
